Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 1, 2024

Our Commitment to Privacy

At Eco-Byte Solution, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we handle your data when you use our services or visit our website.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (phone number, email address)
  • Business information and service requirements
  • Payment information for transactions
  • Communication preferences
  • Service history and support requests

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location information (general geographic location)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and improve our IT services and support
  • Process transactions and manage your account
  • Communicate with you about services, updates, and promotions
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our website and services
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures
  • Incident response and breach notification procedures

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Phone

9326620089

Email

ecobytesolution@gmail.com

Address

Shop No.10, Yaari Bldg., Opp. D'souza Nagar,
90 feet Road, Sakinaka, Mumbai - 400 072

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.