These Terms and Conditions ("Terms") govern your use of Eco-Byte Solution's services, including but not limited to:

• Computer sales, repair, and maintenance services
• CCTV installation and monitoring services
• Server and workstation solutions
• Annual Maintenance Contracts (AMC)
• Equipment rental services
• Our website and online platforms

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Service Description

Eco-Byte Solution provides comprehensive IT solutions including:

• Sales: New and refurbished computers, laptops, servers, and accessories
• Repair Services: Hardware and software troubleshooting and repair
• Installation: CCTV systems, network setup, and software installation
• Maintenance: Regular maintenance and support services
• Consultation: IT consulting and system recommendations

Service Availability

We strive to provide uninterrupted service but cannot guarantee 100% availability. Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with or disrupt our services
• Maintain the confidentiality of any login credentials
• Backup your data before any repair or maintenance service
• Pay for services according to agreed terms

Payment Terms

Pricing and Quotes

• All prices are quoted in Indian Rupees (INR)
• Quotes are valid for 30 days unless otherwise specified
• Prices may vary based on market conditions and availability
• Additional charges may apply for expedited services

Payment Methods

• Cash payments at our store location
• Bank transfers and online payments
• Cheques (subject to clearance)
• Credit/Debit cards (where applicable)

Payment Schedule

• Advance payment may be required for certain services
• Full payment is due upon completion of service
• AMC payments are due as per contract terms
• Late payment charges may apply after 30 days

Product Warranties

• New products carry manufacturer warranties
• Refurbished products carry limited warranties as specified
• Warranty terms vary by product and manufacturer
• Warranty claims must be made within the specified period

Service Warranties

• Repair services carry a 30-day warranty on parts and labor
• Installation services are warranted for 90 days
• Warranty does not cover damage due to misuse or accidents
• Software issues may require additional charges

Disclaimers

Our services are provided "as is" without any express or implied warranties beyond those stated above. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Eco-Byte Solution shall not be liable for:

• Data loss or corruption (customers must backup their data)
• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damages exceeding the amount paid for the specific service
• Issues arising from third-party products or services
• Force majeure events beyond our reasonable control

Termination

Either party may terminate service agreements under the following conditions:

• Breach of terms and conditions
• Non-payment of dues
• Mutual agreement between parties
• 30 days written notice for ongoing contracts

Upon termination, all outstanding payments become immediately due, and access to services will be discontinued.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Dispute Resolution

We encourage resolving disputes through direct communication. If a dispute cannot be resolved amicably, it may be subject to mediation or arbitration as per Indian law.